How it works

From reservation to open door in seconds.

  1. Reception creates the reservation

    Room, dates and the guest's mobile number. Access is valid only between check-in and check-out, in the hotel's local time.

  2. The guest signs in

    A one-time SMS code confirms the phone number. The room appears in the app.

  3. The guest taps “Open”

    The server checks the reservation, the time window and the door, then signs a single-use command for that door.

  4. The door verifies and opens

    The door controller checks the signature, the door ID and the expiry, refuses replays, opens the lock and reports the result.

  5. Offline? Bluetooth takes over

    If the door has no internet, the app asks the door for a challenge over Bluetooth, the server signs a token bound to it, and the app delivers it. The result is reported back.

Installation

An installer mounts the Lockido controller, connects it to the hotel Wi-Fi from the installer app over Bluetooth and links it to the room. The Wi-Fi password is encrypted for that one door and never stored on our servers.